We guarantee to turn around a single conversion in 10 days when credit card billing is used, i.e. we will ship your order no longer than 10 days after receiving it at our lab. However, over 80% of the orders are processed in 2 days. If we cannot respond in 10 days you will be notified and a 30% discount will be applied to you order.
Absolutely! Your credit card number is not sent over the internet. When you fill in the order form, no information is sent from the computer, it is merely a method of allowing you to type out the order information. If you prefer print a blank form and fill in the information by hand that is acceptable and advised when not using your personal computer.
We accept checks. A bank guaranteed check or money order will allow us to immediately process your order. Personal check will have to clear the bank before we process the order.
Very likely. If your player is less than 2 years old, definitely. If there is any problem with your DVD, just return it to us for a full, no questions asked, refund.
Up to two hours. However we strongly recommend that you limit your movie to no more than one hour. The quality of MPEG2 encoding used by DVDs results in some imperfections when putting a longer movie on a DVD. These imperfections may be noticeable on high definition TVs. Studio movies use a special technique to get twice the amount of data on their DVDs. These techniques are cost prohibitive for low volume DVD production.
You will receive your original tape back with a DVD in a slim impact resistant case. The DVD will have up to eight equally spaced chapter points. The DVD will have a label with your movie title.
Absolutely. Just write on the back of the order form the sequence you would like the tapes to be put on the DVD. Bear in mind the amount of video that can be put on one DVD. A small charge of $2.00 per addition source tape will be levied to cover processing costs.
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